Loyal community

1.5M

active customers as of March 31, 2021

+81 NPS

(from January 1, 2021 to March 31, 2021)

Recurring revenue and profitability

$263.1 million

of Net Revenue for year ended December 31,
2020

~70%+

gross margins (for the year ended
December 31, 2020)

+138.1%

Year over Year revenue growth for year ended December 31, 2020

62%

of 2020 net revenues from repeat customers (for the year ended December 31, 2020)

26.3%

Adjusted EBITDA margin for year ended
December 31, 2020

82%

of 2020 net revenues from 13 cores styles (for the year ended December 31, 2020)

98

average number of days between purchases (for the year ended December 31, 2020)

From $6.5m to $21.7m

Increased cash flow from operations
(In 2020, compared to 2019)

From $1.8m to $19.5m

Increased free cash flow
(In 2020, compared to 2019)